Privacy Policy

Effective Date: September 14, 2026
Last Updated: September 14, 2026

Peak Escrow ("Peak Escrow," "we," "us," or "our") respects the privacy and security of the personal information entrusted to us. This Privacy Notice describes how we collect, use, disclose, retain, and protect personal information in connection with the escrow services we provide.

WHAT INFORMATION DO WE COLLECT?

In the course of providing escrow services, we may collect personal information necessary to open, process, administer, and complete your transaction, including:

Name, address, email address, and telephone number;
Government-issued identification information;
Social Security number, taxpayer identification number, and other identifying information;
Financial, banking, and wire transfer information;
Real property and transaction information;
Loan, payoff, lien, and other financial information;
Tax-related information;
Trust, entity, vesting, and ownership information;
Signatures and transaction documents; and
Other information necessary to process an escrow transaction or comply with legal and regulatory requirements.

HOW DO WE COLLECT YOUR INFORMATION?

We may collect personal information:

Directly from you;
From other parties to your transaction and their authorized representatives;
From real estate brokers, agents, lenders, title companies, attorneys, accountants, qualified intermediaries, and other professionals involved in the transaction;
From governmental agencies, public records, and other lawful sources; and
Through service providers and technology used in connection with our escrow services.

HOW DO WE USE YOUR INFORMATION?

We may use personal information as reasonably necessary to:

Open, process, administer, and close escrow transactions;
Carry out escrow instructions and authorized transaction activities;
Communicate with transaction participants;
Receive, safeguard, and disburse escrow funds;
Verify identity and help prevent fraud, wire fraud, and unauthorized activity;
Maintain the security of our systems and services;
Comply with applicable laws, regulations, legal process, and regulatory requirements;
Maintain required business and escrow records;
Respond to audits, examinations, claims, disputes, and legal proceedings; and
Operate and administer our business.

HOW DO WE DISCLOSE YOUR INFORMATION?

Peak Escrow does not sell personal information or share personal information for cross-context behavioral advertising.

We may disclose personal information when reasonably necessary to process, administer, or complete an escrow transaction, at your direction, with your authorization, or as otherwise permitted or required by law. This may include disclosures to parties and participants in your transaction, real estate professionals, lenders, title companies, financial institutions, attorneys, accountants, qualified intermediaries, governmental agencies, regulatory authorities, and service providers assisting us in providing escrow or related services.

Escrow files may contain confidential personal, financial, and transaction-related information. Peak Escrow discloses such information only as authorized by the parties, as reasonably necessary to administer the escrow, or as permitted or required by law, including in response to court orders, subpoenas, regulatory examinations, investigations, or other legal process. When applicable, Peak Escrow may require compliance with legal procedures governing the production of consumer or financial records before releasing information.

We may also disclose information to prevent fraud, protect the security of transactions, funds, systems, customers, or others, or in connection with a regulatory audit examination, merger, acquisition, transfer, or other business transaction, subject to applicable law.

HOW DO WE PROTECT YOUR INFORMATION?

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. Our security practices include measures designed to address cybersecurity and wire fraud risks associated with escrow and real estate transactions.

While we take reasonable steps to safeguard personal information, no method of transmission or storage can be guaranteed to be completely secure.

HOW LONG DO WE RETAIN YOUR INFORMATION?

We retain personal information and transaction records for the periods required by applicable law and regulatory requirements and, where appropriate, for longer periods to respond to regulatory examinations, litigation, claims, audits, fraud-prevention matters, and other legitimate business or legal purposes.

YOUR PRIVACY RIGHTS AND CHOICES

California residents may have privacy rights regarding certain personal information, subject to applicable legal exemptions, exceptions, and record-retention requirements. Requests concerning personal information will be reviewed and handled in accordance with applicable law.

Certain information relating to escrow transactions may be required to process or complete a transaction, comply with legal or regulatory obligations, maintain business records, respond to claims, or protect against fraud, and therefore may not be subject to deletion or other requested actions.

THIRD-PARTY SERVICE PROVIDERS

Peak Escrow may use third-party service providers to assist in processing transactions, communicating with transaction participants, maintaining records, protecting information, and operating our business. We provide access to personal information only as reasonably necessary for those providers to perform services on our behalf or as otherwise permitted by law.

MOBILE INFORMATION AND SMS CONSENT

Peak Escrow does not sell mobile phone numbers or SMS opt-in data. Mobile information and text-messaging consent will not be shared with third parties or affiliates for their marketing or promotional purposes. We may provide mobile information to vendors that act on our behalf solely to deliver and support Peak Escrow’s text-messaging program, and we may disclose information when required by law. SMS consent is not transferred to unrelated third parties.

Text messaging
If you affirmatively opt in, Peak Escrow may send recurring, non-marketing text messages about your active escrow inquiry or transaction. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time. Reply HELP for help or visit the Contact Us page. Consent is not a condition of purchasing services. See our SMS Terms.

Data retention and security
We retain information for as long as reasonably necessary for the purposes described above and as required by applicable legal, regulatory, contractual, and recordkeeping obligations. We use administrative, technical, and physical safeguards designed to protect information, but no method of transmission or storage is completely secure.

Your choices
You may decline optional website fields and SMS consent. You may opt out of Peak Escrow text messages at any time by replying STOP. To request help or ask a privacy question, visit the Contact Us page.

CHANGES TO THIS PRIVACY NOTICE

We may update this Privacy Notice from time to time to reflect changes in our services, business practices, technology, or legal requirements. Any updates will be reflected by the revised date above.

Peak Escrow
6100 San Fernando Road
Glendale, California 91201
(818) 500-0400
[email protected]
www.PeakEscrow.com

Peak Escrow is licensed under the California Escrow Law and subject to regulation by the California Department of Financial Protection and Innovation.